Friday, September 26, 2003


Well, I just got off the phone with Person1 (had to call her!). After waiting on hold for approximately 10 minutes, Person1 comes on the phone and tells me she just got off the phone with the testing group (hum, wonder why she just called them?). First available appointment is the following Monday, Oct 06. As a result, I may have to move my Oct 08 appointment with Dr. Ertl back another week, so he can get the test results. Earlier in the week I was advised it takes 3-5 days to get the tests results to the doctor, now they are telling me that they can be obtained in 24 hours. If Dr. Ertl didn't have the reputation he does, I would have serious doubts about this organization.

Time to call an office manager!

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